Refund policy

30 days to change your mind

If a piece does not suit you, it can be returned within 30 days of delivery. Email info@elecverotech.shop with the order reference so we can log the return and send you the address label details.

What the garment must look like

Unworn, unwashed and with every tag still attached. Try things on indoors and keep the original bag until you are certain, because items that arrive smelling of detergent or with make-up marks cannot go back into stock. Bundled or multi-piece orders must come back complete.

How long the refund takes

We check returned parcels within 2 business days. Approved refunds go back to the card or wallet you paid with and typically appear within 5 to 10 business days, though some banks take longer to show them.

Postage on returns

You cover the cost of sending a return back to our Huddersfield warehouse. Where the fault is ours, or the wrong item was sent, contact us before posting and we will pay for the return instead.

Arrived damaged

Send us photographs within 48 hours of delivery and we will replace or refund the item. Beyond that window we may not be able to raise the claim with the courier.

Lost in the network

If the parcel stops moving, contact us within 7 days of the expected delivery date. We will chase the carrier and, where the parcel is confirmed lost, arrange a replacement or refund.

Who we are

MR CAMERON LEWIS M STRAUGHAN
817 Manchester Road, Milnsbridge, Huddersfield, HD4 5SW, United Kingdom
Email: info@elecverotech.shop
Phone: +44 118 267 8656